Very simple! Simply click the “Add to Cart” button from the product page you want to order, then click the “Proceed to Checkout” button.

Perfect! The safety of our customers is a top priority. For this, all payments are secured by our partners 2Checkout and Paypal.

All orders are shipped within 2-5 business days, Monday to Friday. For information only, delivery times are 10 to 15 days maximum.

Very simply! You can track your package in real time using your order number (delivered by email) from our section «Order Tracking».

For any problem when receiving your package, we offer you the opportunity to easily return your products to our premises by mail. Please see our refund and return policy or click here https://clapcat.com/terms-conditions/

All our products are guaranteed in case of malfunction at reception. To benefit from your warranty if your product does not work properly or is damaged on receipt, contact us by email at clapcatofficial@gmail.com by inserting “[RETURN]” in the subject line of the email.

You can reach us at any time by writing to us from our «Contact» section or by clicking here https://clapcat.com/elm-contact-us/

Our support team will answer you from Monday to Saturday from 9am to 5pm.

We accept all payments by credit card VISA, master card, American Express. You also have the possibility to pay your purchases by Paypal.

Yes, as long as your order has not been processed.